You may have heard people say they can't find anything in the Wiki.
There are reasons for this.
There are also things you can do to make navigation easier and more
productive for yourself and for your team members.
"One of the major and universal frustrations heard from Internet and
intranet users alike is that corporate search engines "suck". But, are
search engines the real problem, or is the issue more complex? Despite
"leaps and bounds" progress in search technology, which is quite
advanced, compared to other Web technologies, inaccurate and
irrelevant search results continually defeat users performing search
queries. Though some search engines may be sub-par, the more likely
problem is an absence of people processes and rules for managing
-- Toby Ward, President and Founder of Prescient Digital Media
Imagine, if you will, that you're staying at a friend's house. He's
not very organized.
His guest bathroom doubles as a darkroom; you can't use the shower.
He keeps his crackers in the freezer, the peanut butter next to the
bed, and his tea in a canister marked "eye of newt",
He doesn't have any mugs, jumbles flatware and cooking implements
together, and doesn't own a can opener.
You're having a hard time finding anything.
"Search is not very effective today unless you know specifically what
you're looking for. If you're a little vague, search will give you
nothing (or too much)."
-- Ramana Venkata, Chief Technology Officer, Stratify (a taxonomy
"People are remarkably cavalier about their information and how it is
-- Cory Doctorow, Boing Boing
"I think searching has become a more difficult process for everyone;
this has less to with the quality of search engines and more to do
with the meteoric growth in data. With more to search through, it's
difficult for search engines to maintain high levels of both precision
-- Josh Mugele, Director of Product Management, Semio, (aan indexing
and categorization technology company)
Many wikis, grown under the typical anarchic, everyone's-a-webmaster model,
tend to be something of a disorganized mess.
It's difficult to find something when you have no idea where to look!
(It's even more difficult when you learn, after searching for a while,
that what you're trying to find doesn't actually exist.)
Don't despair. You can help make things better.
Plan ahead to make your pages findable.
When you create pages, be sure to follow
topic guidelines and naming conventions
When you search, consider your search terms.
If you want to find something about (say) Project Kumquat guidelines,
note that "Kumquat" is probably more specific than "guidelines".
Try several searches and look for pages that come up several times.
If you find the page you're looking for and think it should have had a more obvious
topic name, remember that you can make an "alias" with another name.
(You can't do that in your friend's house!)
See Redirect Plugin
Finally, it could also be that the information you're lookng for isn't in the Wiki yet.
That's OK. It's a wiki, so you can add a new topic yourself.
The Search Isn't Broken. We're Broken.